Welcome to Trusty Nannies
Empowering Caregivers Like
You!
At Trusty Nannies, we’re passionate about connecting skilled professionals like you with families and expats in Colombo who need reliable, heartfelt childcare. As part of our platform, you’ll enjoy flexible gigs, fair commissions, and the joy of making a real difference in little lives. We handle the matching, no client selection needed, so you can focus on what you do best: caring with expertise and warmth.
Join our community of
trusted nannies today!
Below, we’ve outlined how to get started, the standards that guide us, and tips for thriving in every session. Let’s build brighter futures together, one child at a time.
Join the Team
Your Onboarding Adventure
Becoming a Trusty Nanny is straightforward and supportive, designed to highlight your skills while ensuring top-notch quality and safety. Our process starts with a simple WhatsApp message and leads to rewarding opportunities.
Here’s how it flows:
1. Reach Out To Us
Drop us a message on WhatsApp expressing your interest. Our team will respond promptly, introducing the opportunity and gathering basic details like your name, contact, email, and location.
2. Initiate Chat and Consent
We’ll call or chat via WhatsApp to discuss job requirements, your experience, and availability. With your verbal consent, we move forward easy and exciting!
3. Share Your Details
We’ll send a digital form via WhatsApp. Fill it out with your work history, references, preferences, and any certifications. This helps us build your professional profile.
4. Shortlisting Magic
Our experts review your info for fit based on availability, location, and skills. If you’re a match, we proceed swiftly.
5. Verification for Trust
Share ID, address proof, and other docs via WhatsApp. We may arrange a quick home visit for background validation. Optional: Send a short video intro to showcase your personality!
6. Sign the Agreement
We’ll share our nanny service contract via WhatsApp. Review, sign electronically, and return it. It’s all filed securely on our end.
7. Training & Start
Join our structured sessions (virtual or in-person) covering professional conduct, childcare basics (feeding, bathing, development), hygiene, safety, and emergencies. Once complete, you’re onboarded and ready for assignments!
We keep everything confidential, fair, and compliant no biases, just opportunities. If something doesn’t align (e.g., verification issues), we’ll log it kindly and explore alternatives. Questions? Your Relationship Manager is just a message away.
Required Documents
Document Checklist
Here’s what you’ll need (submit via WhatsApp):
National Identity Card / Passport Copy
Recent Photograph (Passport Size)
Grama Sevaka Certification (current, within 6 months)
Police Clearance Certificate (current, within 6 months)
Proof of Address
Emergency Contact Details
Past Employment References / Experience Letter (at least one recommended)
Training Completion Certificate
Handling Incidents
Safety and Transparency First
As a nanny, your quick thinking keeps children safe. If something unexpected happens like a bump, illness, or behavioural hiccup, here’s your guide to responding with care and clarity. Remember, you’re not liable; we’re here to support you.
What Counts as an Incident?
Injuries or accidents (big or small)
Sudden health issues, allergies, or illnesses
Behavioural challenges (tantrums, fights)
Safety risks (falls, hazards)
Property damage or unusual situations
What to Do Right Away:
Prioritize Safety:
Comfort the child, apply basic first aid, and remove dangers
Notify Parents:
Call or WhatsApp them immediately with calm, factual updates.
Share Key Details:
Include when/where it happened, a brief description, your actions, the child’s current state, and any follow-up suggestions (e.g., doctor visit).
Stay composed, you’ve got this! Report to us via WhatsApp too, for any needed backup.
Do’s and Don’ts
Your Roadmap to Excellence
These simple guidelines ensure every day is safe, professional, and fulfilling. Follow them to shine as a Trusty Nanny!
Do’s: Embrace the Best
Be on time and stick to schedules.
Follow agency and family instructions faithfully.
Keep family matters confidential.
Prioritize hygiene and safety always.
Report incidents or concerns to us via WhatsApp right away.
Care for children with patience and professionalism.
Respect the home and its rules.
Don’ts: Avoid These Pitfalls
Never leave a child alone.
Skip personal phone use during hours.
Avoid giving medication without parent approval.
No physical punishment, harsh words, or inappropriate actions.
Don’t accept gifts or favors without checking with us.
Non-compliance could lead to warnings, suspension, or contract end. We’re committed to your success, let’s keep it positive!
Trusty Nannies
The Heart of Trusty Nannies
As a nanny, you’re a guardian of joy and safety. This code outlines the standards that build trust and excellence in every interaction.
Professionalism
Arrive punctually, dressed appropriately, and ready with honesty and respect.
Child Safety and Care
Always put the child first, never unsupervised. Use positive guidance, no punishment. Follow family routines closely.
Communication
Chat openly with parents via WhatsApp or call. Report incidents promptly. Keep everything confidential, no social media shares!
Responsibilities
Focus on attentive care: feeding, play, homework, rest. Stick to child-related tasks unless agreed.
Conduct and Boundaries
No alcohol, drugs, or smoking on duty. No uninvited guests. Respect privacy and property. Maintain professional lines.
Commitment
Show up focused and fit. Uphold our reputation with integrity. Ask for help if needed, we’re a team!
Ready to Apply?
Message us on WhatsApp now to start your journey. Share your details, and let’s get you onboarded for rewarding Colombo gigs with secure payments and supportive matching.